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Support hours: Monday-Friday, 7am-3pm
General
What makes your products different?
What makes your products different?
We’re proud to say that every product we make is 100% organic and all-natural. No harsh chemicals, no synthetic fragrances—just pure, simple ingredients that are as kind to your body as they are to the planet. It’s self-care you can feel good about, inside and out.
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Are your products safe for sensitive skin?
Are your products safe for sensitive skin?
Absolutely! Our products are 100% organic and crafted with gentle, all-natural ingredients. We avoid harsh chemicals and synthetic additives to ensure they’re as kind to sensitive skin as they are effective. Always check the ingredients list if you have specific allergies or concerns.
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Do you offer sample sizes or kits to try multiple products?
Do you offer sample sizes or kits to try multiple products?
Yes! We understand it’s hard to pick a favorite, so we offer curated kits and bundles to help you explore our product range. Check our shop for the latest options to suit your self-care needs.
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What is your return or exchange policy if a product doesn't work for me?
What is your return or exchange policy if a product doesn't work for me?
We want you to love everything you try! If you're not satisfied with a product, reach out to our customer service team within 30 days of purchase. We’ll be happy to assist with a return or exchange to ensure you find the perfect match.
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Are your products suitable for children or during pregnancy?
Are your products suitable for children or during pregnancy?
Many of our products are gentle enough for children and expectant mothers, but we recommend consulting your healthcare provider before use, especially with magnesium-based items or essential oils. Always patch-test new products to ensure compatibility.
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How long does shipping take?
How long does shipping take?
We work hard to get your order on its way! Most packages arrive within 3-7 business days, depending on your location. Orders ship out 1-2 days after purchase (because good things take a moment to prepare). Please note, we rest on weekends and holidays—your patience is golden!
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Magnesium
How do I use magnesium body butter or spray?
How do I use magnesium body butter or spray?
For the magnesium body butter, scoop a small amount and massage it into clean, dry skin. Focus on areas that need extra attention, like sore muscles or joints. Use it daily or as needed for hydration and relief.
For the magnesium spray, shake well before use and spritz directly onto the skin. Gently rub it in and allow it to absorb fully. Start with a few sprays on targeted areas, such as the legs, back, or shoulders, and adjust as needed. Avoid applying to broken skin or sensitive areas to prevent irritation.
Pro Tip: Using the products after a shower can enhance absorption and effectiveness!
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Can I use magnesium products every day?
Can I use magnesium products every day?
Yes! Our magnesium products are designed to be gentle and effective for daily use. Regular use can help maintain optimal magnesium levels and provide ongoing support for relaxation, muscle recovery, and overall wellness.
If you're new to magnesium products, start with a small amount to see how your body responds, and adjust your usage based on your needs. As always, consult your healthcare provider if you have specific concerns or conditions.
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Are your products safe for sensitive skin?
Are your products safe for sensitive skin?
Absolutely! Our products are crafted with 100% natural and organic ingredients, free from harsh chemicals, synthetic fragrances, and artificial additives. This makes them a gentle option for those with sensitive skin.
That said, everyone's skin is unique. We recommend doing a patch test before using any new product, especially if you have known sensitivities or allergies. If irritation occurs, discontinue use and consult your healthcare provider. Your comfort and safety are our priority!
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Are your products safe for children or during pregnancy?
Are your products safe for children or during pregnancy?
Our products are made with natural, organic ingredients, but we always recommend consulting a healthcare provider before use, especially during pregnancy or when using products on children.
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Are there any side effects?
Are there any side effects?
Some people may experience a slight tingling sensation when first using magnesium products. This is normal and typically subsides with regular use.
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How long will it take to see results from using magnesium products?
How long will it take to see results from using magnesium products?
Results can vary depending on the individual and the specific use case. Many people report experiencing relief, such as reduced muscle tension or soreness, within 15-30 minutes of application. For benefits like improved sleep or reduced stress, consistent daily use over a few days to weeks may be needed to notice a difference.
Magnesium levels in the body take time to balance, so sticking to a regular routine will yield the best results. If you're addressing specific concerns, such as chronic muscle pain or severe cramps, continued use is key to maintaining the benefits.
If you’re unsure or not seeing the results you expect, consult a healthcare provider for personalized advice.
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Aromatherapy
How do I use pillow sprays?
How do I use pillow sprays?
Lightly spritz your pillow or bedding before sleep to create a calming, aromatic environment. Allow the spray to dry for a few seconds before lying down to enjoy a peaceful slumber.
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How do I apply roll-ons?
How do I apply roll-ons?
Roll the applicator gently onto pulse points like your wrists, temples, or behind the ears. Inhale deeply to experience the benefits of the essential oils. Use as needed throughout the day for a quick boost or a moment of calm.
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Are your products safe for sensitive skin?
Are your products safe for sensitive skin?
Yes, our aromatherapy products are made with natural ingredients and essential oils, free from synthetic additives. For sensitive skin, we recommend patch-testing before use to ensure compatibility.
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Can I use these products around children or pets?
Can I use these products around children or pets?
Some essential oils may not be suitable for children or pets. Always check the product label and consult your pediatrician or veterinarian before use.
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Are these products safe for people with allergies or asthma?
Are these products safe for people with allergies or asthma?
Our aromatherapy products are made with natural, high-quality essential oils and are free from synthetic fragrances, which can often trigger allergies or sensitivities. However, essential oils can still be potent, and individual reactions may vary. When in doubt, consult your healthcare provider before use to ensure the products are suitable for your needs. Your safety is our top priority!